Mon-Fri: 8 am - 8 pm Sat-Sun: 9 am - 5 pm

TERMS AND CONDITIONS

ACCEPTANCE OF TERMS

The services that Downright Tile and Renovations provides to User are subject to the following Terms and Conditions ("T&CS"). Downright Tile and Renovations reserves the right to update the T&CS at any time without notice to User. The most current version of the T&CS can be reviewed by clicking on the "Terms and Conditions" hypertext link located at the bottom of our Web pages.

This Agreement, which incorporates by reference other provisions applicable to use of downrighttile.com, including, but not limited to, supplemental terms and conditions set forth hereof ("Supplemental Terms") governing the use of certain specific material contained in downrighttile.com, sets forth the terms and conditions that apply to use of downrighttile.com by User. By using Downright Tile and Renovations (other than to read this Agreement for the first time), User agrees to comply with all of the terms and conditions hereof. The right to use downrighttile.com is personal to User and is not transferable to any other person or entity.

Downright Tile and Renovations shall have the right at any time to change or discontinue any aspect or feature of downrighttile.com, including, but not limited to, content, hours of availability, and equipment needed for access or use.

CHANGED TERMS

Downright Tile and Renovations shall have the right at any time to change or modify the terms and conditions applicable to User's use of downrighttile.com, or any part thereof, or to impose new conditions, including, but not limited to, adding fees and charges for use. Such changes, modifications, additions or deletions shall be effective immediately upon notice thereof, which may be given by means including, but not limited to, posting on downrighttile.com, or by electronic or conventional mail, or by any other means by which User obtains notice thereof. Any use of downrighttile.com by User after such notice shall be deemed to constitute acceptance by User of such changes, modifications or additions.

DESCRIPTION OF SERVICES

Through its Web property, Downright Tile and Renovations provides User with access to a variety of resources, including download areas, communication forums and product information (collectively "Services"). The Services, including any updates, enhancements, new features, and/or the addition of any new Web properties, are subject to the T&CS.

EQUIPMENT

User shall be responsible for obtaining and maintaining all telephone, computer hardware, software and other equipment needed for access to and use of downrighttile.com and all charges related thereto.

USER CONDUCT

User shall use downrighttile.com for lawful purposes only. User shall not post or transmit through downrighttile.com any material which violates or infringes in any way upon the rights of others, which is unlawful, threatening, abusive, defamatory, invasive of privacy or publicity rights, vulgar, obscene, profane or otherwise objectionable, which encourages conduct that would constitute a criminal offense, give rise to civil liability or otherwise violate any law, or which, without Downright Tile and Renovations 's express prior approval, contains advertising or any solicitation with respect to products or services. Any conduct by a User that in Downright Tile and Renovations’s discretion restricts or inhibits any other User from using or enjoying downrighttile.com will not be permitted. User shall not use downrighttile.com to advertise or perform any commercial solicitation, including, but not limited to, the solicitation of users to become subscribers of other on-line information services competitive with Downright Tile and Renovations.

downrighttile.com contains copyrighted material, trademarks and other proprietary information, including, but not limited to, text, software, photos, video, graphics, music and sound, and the entire contents of downrighttile.com are copyrighted as a collective work under the United States copyright laws. Downright Tile and Renovations owns a copyright in the selection, coordination, arrangement and enhancement of such content, as well as in the content original to it. User may not modify, publish, transmit, participate in the transfer or sale, create derivative works, or in any way exploit, any of the content, in whole or in part. User may download copyrighted material for User's personal use only. Except as otherwise expressly permitted under copyright law, no copying, redistribution, retransmission, publication or commercial exploitation of downloaded material will be permitted without the express permission of Downright Tile and Renovations and the copyright owner. In the event of any permitted copying, redistribution or publication of copyrighted material, no changes in or deletion of author attribution, trademark legend or copyright notice shall be made. User acknowledges that it does not acquire any ownership rights by downloading copyrighted material.

User shall not upload, post or otherwise make available on downrighttile.com any material protected by copyright, trademark or other proprietary right without the express permission of the owner of the copyright, trademark or other proprietary right and the burden of determining that any material is not protected by copyright rests with User. User shall be solely liable for any damage resulting from any infringement of copyrights, proprietary rights, or any other harm resulting from such a submission. By submitting material to any public area of downrighttile.com, User automatically grants, or warrants that the owner of such material has expressly granted Downright Tile and Renovations the royalty-free, perpetual, irrevocable, non-exclusive right and license to use, reproduce, modify, adapt, publish, translate and distribute such material (in whole or in part) worldwide and/or to incorporate it in other works in any form, media or technology now known or hereafter developed for the full term of any copyright that may exist in such material. User also permits any other User to access, view, store or reproduce the material for that User's personal use. User hereby grants Downright Tile and Renovations the right to edit, copy, publish and distribute any material made available on downrighttile.com by User.

The foregoing provisions of Section 5 are for the benefit of Downright Tile and Renovations, its subsidiaries, affiliates and its third party content providers and licensors and each shall have the right to assert and enforce such provisions directly or on its own behalf.

USE OF SERVICES

The Services may contain email services, bulletin board services, chat areas, news groups, forums, communities, personal web pages, calendars, photo albums, file cabinets and/or other message or communication facilities designed to enable User to communicate with us or others (each a "Communication Service" and collectively "Communication Services"). User agrees to use the Communication Services only to post, send and receive messages and material that are proper and, when applicable, related to the particular Communication Service. By way of example, and not as a limitation, User agrees that when using the Communication Services, User will not:

  • Use the Communication Services in connection with surveys, contests, pyramid schemes, chain letters, junk email, spamming or any duplicative or unsolicited messages (commercial or otherwise).
  • Defame, abuse, harass, stalk, threaten or otherwise violate the legal rights (such as rights of privacy and publicity) of others.
  • Publish, post, upload, distribute or disseminate any inappropriate, profane, defamatory, obscene, indecent or unlawful topic, name, material or information.
  • Upload, or otherwise make available, files that contain images, photographs, software or other material protected by intellectual property laws, including, by way of example, and not as limitation, copyright or trademark laws (or by rights of privacy or publicity) unless User own or control the rights thereto or have received all necessary consent to do the same.
  • Use any material or information, including images or photographs, which are made available through the Services in any manner that infringes any copyright, trademark, patent, trade secret, or other proprietary right of any party.
  • Upload files that contain viruses, Trojan horses, worms, time bombs, cancelbots, corrupted files, or any other similar software or programs that may damage the operation of another's computer or property of another.
  • Advertise or offer to sell or buy any goods or services for any business purpose, unless such Communication Services specifically allows such messages.
  • Download any file posted by another user of a Communication Service that User know, or reasonably should know, cannot be legally reproduced, displayed, performed, and/or distributed in such manner.
  • Falsify or delete any copyright management information, such as author attributions, legal or other proper notices or proprietary designations or labels of the origin or source of software or other material contained in a file that is uploaded.
  • Restrict or inhibit any other user from using and enjoying the Communication Services.
  • Violate any code of conduct or other guidelines which may be applicable for any particular Communication Service.
  • Harvest or otherwise collect information about others, including email addresses. Violate any applicable laws or regulations.
  • Create a false identity for the purpose of misleading others.
  • Use, download or otherwise copy, or provide (whether or not for a fee) to a person or entity any directory of users of the Services or other user or usage information or any portion thereof.

Downright Tile and Renovations has no obligation to monitor the Communication Services. However, Downright Tile and Renovations reserves the right to review materials posted to the Communication Services and to remove any materials in its sole discretion. Downright Tile and Renovations reserves the right to terminate User’s access to any or all of the Communication Services at any time, without notice, for any reason whatsoever. Downright Tile and Renovations reserves the right at all times to disclose any information as it deems necessary to satisfy any applicable law, regulation, legal process or governmental request, or to edit, refuse to post or to remove any information or materials, in whole or in part, in Downright Tile and Renovations's sole discretion.

Materials uploaded to the Communication Services may be subject to posted limitations on usage, reproduction and/or dissemination; User is responsible for adhering to such limitations if User downloads the materials.

Always use caution when giving out any personally identifiable information in any Communication Services. Downright Tile and Renovations does not control or endorse the content, messages or information found in any Communication Services and, therefore, Downright Tile and Renovations specifically disclaims any liability with regard to the Communication Services and any actions resulting from User’s participation in any Communication Services. Managers and hosts are not authorized Downright Tile and Renovations spokespersons, and their views do not necessarily reflect those of Downright Tile and Renovations.

NOTICE SPECIFIC TO DOCUMENTS AVAILABLE ON THIS YOUR WEBSITE ADDRESS

Permission to use Documents (such as white papers, press releases, datasheets and FAQs) from the Services is granted, provided that (1) the below copyright notice appears in all copies and that both the copyright notice and this permission notice appear, (2) use of such Documents from the Services is for informational and non-commercial or personal use only and will not be copied or posted on any network computer or broadcast in any media, and (3) no modifications of any Documents are made. Accredited educational institutions, such as universities, private/public colleges, and state community colleges, may download and reproduce the Documents for distribution in the classroom. Distribution outside the classroom requires express written permission. Use for any other purpose is expressly prohibited by law, and may result in severe civil and criminal penalties. Violators will be prosecuted to the maximum extent possible.

DOWNRIGHT TILE AND RENOVATIONS AND/OR ITS RESPECTIVE SUPPLIERS MAKE NO REPRESENTATIONS ABOUT THE SUITABILITY OF THE INFORMATION CONTAINED IN THE DOCUMENTS AND RELATED GRAPHICS PUBLISHED AS PART OF THE SERVICES FOR ANY PURPOSE. ALL SUCH DOCUMENTS AND RELATED GRAPHICS ARE PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. Downright Tile and Renovations AND/OR ITS RESPECTIVE SUPPLIERS HEREBY DISCLAIM ALL WARRANTIES AND CONDITIONS WITH REGARD TO THIS INFORMATION, INCLUDING ALL WARRANTIES AND CONDITIONS OF MERCHANTABILITY, WHETHER EXPRESS, IMPLIED OR STATUTORY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT. IN NO EVENT SHALL Downright Tile and Renovations AND/OR ITS RESPECTIVE SUPPLIERS BE LIABLE FOR ANY SPECIAL, INDIRECT OR CONSEQUENTIAL DAMAGES OR ANY DAMAGES WHATSOEVER RESULTING FROM LOSS OF USE, DATA OR PROFITS, WHETHER IN AN ACTION OF CONTRACT, NEGLIGENCE OR OTHER TORTIOUS ACTION, ARISING OUT OF OR IN CONNECTION WITH THE USE OR PERFORMANCE OF INFORMATION AVAILABLE FROM THE SERVICES.

THE DOCUMENTS AND RELATED GRAPHICS PUBLISHED ON THE SERVICES COULD INCLUDE TECHNICAL INACCURACIES OR TYPOGRAPHICAL ERRORS. CHANGES ARE PERIODICALLY ADDED TO THE INFORMATION HEREIN. Downright Tile and Renovations AND/OR ITS RESPECTIVE SUPPLIERS MAY MAKE IMPROVEMENTS AND/OR CHANGES IN THE PRODUCT(S) AND/OR THE PROGRAM(S) DESCRIBED HEREIN AT ANY TIME.

LIABILITY

IN NO EVENT SHALL Downright Tile and Renovations AND/OR ITS RESPECTIVE SUPPLIERS BE LIABLE FOR ANY SPECIAL, INDIRECT OR CONSEQUENTIAL DAMAGES OR ANY DAMAGES WHATSOEVER RESULTING FROM LOSS OF USE, DATA OR PROFITS, WHETHER IN AN ACTION OF CONTRACT, NEGLIGENCE OR OTHER TORTIOUS ACTION, ARISING OUT OF OR IN CONNECTION WITH THE USE OR PERFORMANCE OF SOFTWARE, DOCUMENTS, PROVISION OF OR FAILURE TO PROVIDE SERVICES, OR INFORMATION AVAILABLE FROM THE SERVICES.

MATERIALS PROVIDED TO DOWNRIGHT TILE AND RENOVATIONS OR POSTED AT ANY OF ITS YOUR WEBSITE ADDRESSS

Downright Tile and Renovations does not claim ownership of the materials User provide to Downright Tile and Renovations (including feedback and suggestions) or post, upload, input or submit to any Services or its associated services for review by the general public, or by the members of any public or private community, (each a "Submission" and collectively "Submissions"). However, by posting, uploading, inputting, providing or submitting ("Posting") User’s Submission User is granting Downright Tile and Renovations, its affiliated companies and necessary sublicensees permission to use User’s Submission in connection with the operation of their Internet businesses (including, without limitation, all Downright Tile and Renovations Services), including, without limitation, the license rights to: copy, distribute, transmit, publicly display, publicly perform, reproduce, edit, translate and reformat User’s Submission; to publish User’s name in connection with User’s Submission; and the right to sublicense such rights to any supplier of the Services.

No compensation will be paid with respect to the use of User’s Submission, as provided herein. Downright Tile and Renovations is under no obligation to post or use any Submission User may provide and Downright Tile and Renovations may remove any Submission at any time in its sole discretion. By Posting a Submission User warrants and represents to own or otherwise control all of the rights to User’s Submission as described in these Terms and Conditions including, without limitation, all the rights necessary for User to provide, post, upload, input or submit the Submissions.

In addition to the warranty and representation set forth above, by Posting a Submission that contain images, photographs, pictures or that are otherwise graphical in whole or in part ("Images"), User warrant and represent that (a) User is the copyright owner of such Images, or that the copyright owner of such Images has granted User permission to use such Images or any content and/or images contained in such Images consistent with the manner and purpose of User’s use and as otherwise permitted by these Terms and Conditions and the Services, (b) User have the rights necessary to grant the licenses and sublicenses described in these Terms and Conditions, and (c) that each person depicted in such Images, if any, has provided consent to the use of the Images as set forth in these Terms and Conditions, including, by way of example, and not as a limitation, the distribution, public display and reproduction of such Images. By Posting Images, User is granting (a) to all members of User’s private community (for each such Images available to members of such private community), and/or (b) to the general public (for each such Images available anywhere on the Services, other than a private community), permission to use User’s Images in connection with the use, as permitted by these Terms and Conditions, of any of the Services, (including, by way of example, and not as a limitation, making prints and gift items which include such Images), and including, without limitation, a non-exclusive, world-wide, royalty-free license to: copy, distribute, transmit, publicly display, publicly perform, reproduce, edit, translate and reformat User’s Images without having User’s name attached to such Images, and the right to sublicense such rights to any supplier of the Services. The licenses granted in the preceding sentences for a Images will terminate at the time User completely remove such Images from the Services, provided that, such termination shall not affect any licenses granted in connection with such Images prior to the time User completely remove such Images. No compensation will be paid with respect to the use of User’s Images.

DISCLAIMER OF WARRANTY; LIMITATION OF LIABILITY

USER EXPRESSLY AGREES THAT USE OF downrighttile.com IS AT USER'S SOLE RISK. NEITHER DOWNRIGHT TILE AND RENOVATIONS, ITS AFFILIATES NOR ANY OF THEIR RESPECTIVE EMPLOYEES, AGENTS, THIRD PARTY CONTENT PROVIDERS OR LICENSORS WARRANT THAT downrighttile.com WILL BE UNINTERRUPTED OR ERROR FREE; NOR DO THEY MAKE ANY WARRANTY AS TO THE RESULTS THAT MAY BE OBTAINED FROM USE OF DOWNRIGHTTILE.COM, OR AS TO THE ACCURACY, RELIABILITY OR CONTENT OF ANY INFORMATION, SERVICE, OR MERCHANDISE PROVIDED THROUGH DOWNRIGHTTILE.COM.

DOWNRIGHTTILE.COM IS PROVIDED ON AN "AS IS" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF TITLE OR IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, OTHER THAN THOSE WARRANTIES WHICH ARE IMPLIED BY AND INCAPABLE OF EXCLUSION, RESTRICTION OR MODIFICATION UNDER THE LAWS APPLICABLE TO THIS AGREEMENT.

THIS DISCLAIMER OF LIABILITY APPLIES TO ANY DAMAGES OR INJURY CAUSED BY ANY FAILURE OF PERFORMANCE, ERROR, OMISSION, INTERRUPTION, DELETION, DEFECT, DELAY IN OPERATION OR TRANSMISSION, COMPUTER VIRUS, COMMUNICATION LINE FAILURE, THEFT OR DESTRUCTION OR UNAUTHORIZED ACCESS TO, ALTERATION OF, OR USE OF RECORD, WHETHER FOR BREACH OF CONTRACT, TORTIOUS BEHAVIOR, NEGLIGENCE, OR UNDER ANY OTHER CAUSE OF ACTION. USER SPECIFICALLY ACKNOWLEDGES THAT DOWNRIGHT TILE AND RENOVATIONS IS NOT LIABLE FOR THE DEFAMATORY, OFFENSIVE OR ILLEGAL CONDUCT OF OTHER USERS OR THIRD-PARTIES AND THAT THE RISK OF INJURY FROM THE FOREGOING RESTS ENTIRELY WITH USER. IN NO EVENT WILL Downright Tile and Renovations, OR ANY PERSON OR ENTITY INVOLVED IN CREATING, PRODUCING OR DISTRIBUTING downrighttile.com OR THE Downright Tile and Renovations SOFTWARE, BE LIABLE FOR ANY DAMAGES, INCLUDING, WITHOUT LIMITATION, DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES ARISING OUT OF THE USE OF OR INABILITY TO USE downrighttile.com. USER HEREBY ACKNOWLEDGES THAT THE PROVISIONS OF THIS SECTION SHALL APPLY TO ALL CONTENT ON THE SITE.

IN ADDITION TO THE TERMS SET FORTH ABOVE NEITHER, Downright Tile and Renovations, NOR ITS AFFILIATES, INFORMATION PROVIDERS OR CONTENT PARTNERS SHALL BE LIABLE REGARDLESS OF THE CAUSE OR DURATION, FOR ANY ERRORS, INACCURACIES, OMISSIONS, OR OTHER DEFECTS IN, OR UNTIMELINESS OR UNAUTHENTICITY OF, THE INFORMATION CONTAINED WITHIN DOWNRIGHTTILE.COM, OR FOR ANY DELAY OR INTERRUPTION IN THE TRANSMISSION THEREOF TO THE USER, OR FOR ANY CLAIMS OR LOSSES ARISING THEREFROM OR OCCASIONED THEREBY. NONE OF THE FOREGOING PARTIES SHALL BE LIABLE FOR ANY THIRD-PARTY CLAIMS OR LOSSES OF ANY NATURE, INCLUDING, BUT NOT LIMITED TO, LOST PROFITS, PUNITIVE OR CONSEQUENTIAL DAMAGES.

PRIOR TO THE EXECUTION OF A STOCK TRADE, USERS ARE ADVISED TO CONSULT WITH YOUR BROKER OR OTHER FINANCIAL REPRESENTATIVE TO VERIFY PRICING OR OTHER INFORMATION. DOWNRIGHT TILE AND RENOVATIONS, ITS AFFILIATES, INFORMATION PROVIDERS OR CONTENT PARTNERS SHALL HAVE NO LIABILITY FOR INVESTMENT DECISIONS BASED ON THE INFORMATION PROVIDED. NEITHER, DOWNRIGHT TILE AND RENOVATIONS, NOR ITS AFFILIATES, INFORMATION PROVIDERS OR CONTENT PARTNERS WARRANT OR GUARANTEE THE TIMELINESS, SEQUENCE, ACCURACY OR COMPLETENESS OF THIS INFORMATION. ADDITIONALLY, THERE ARE NO WARRANTIES AS TO THE RESULTS OBTAINED FROM THE USE OF THE INFORMATION.

FORCE MAJEURE – NEITHER PARTY WILL BE RESPONSIBLE FOR ANY FAILURE OR DELAY IN PERFORMANCE DUE TO CIRCUMSTANCES BEYOND ITS REASONABLE CONTROL, INCLUDING, WITHOUT LIMITATION, ACTS OF GOD, WAR, RIOT, EMBARGOES, ACTS OF CIVIL OR MILITARY AUTHORITIES, FIRE, FLOODS, ACCIDENTS, SERVICE OUTAGES RESULTING FROM EQUIPMENT AND/OR SOFTWARE FAILURE AND/OR TELECOMMUNICATIONS FAILURES, POWER FAILURES, NETWORK FAILURES, FAILURES OF THIRD PARTY SERVICE PROVIDERS (INCLUDING PROVIDERS OF INTERNET SERVICES AND TELECOMMUNICATIONS). THE PARTY AFFECTED BY ANY SUCH EVENT SHALL NOTIFY THE OTHER PARTY WITHIN A MAXIMUM OF FIFTEEN (15) DAYS FROM ITS OCCURENCE. THE PERFORMANCE OF THS AGREEMENT SHALL THEN BE SUSPENDED FOR AS LONG AS ANY SUCH EVENT SHALL PREVENT THE AFFECTED PARTY FROM PERFORMING ITS OBLIGATIONS UNDER THIS AGREEMENT.

LINKS TO THIRD PARTY SITES

THE WEBSITE MAY CONTAIN LINKS THAT WILL LET YOU LEAVE DOWNRIGHT TILE AND RENOVATIONS' SITE. THE LINKED SITES ARE NOT UNDER THE CONTROL OF DOWNRIGHT TILE AND RENOVATIONS AND DOWNRIGHT TILE AND RENOVATIONS IS NOT RESPONSIBLE FOR THE CONTENTS OF ANY LINKED SITE OR ANY LINK CONTAINED IN A LINKED SITE, OR ANY CHANGES OR UPDATES TO SUCH SITES. DOWNRIGHT TILE AND RENOVATIONS IS NOT RESPONSIBLE FOR WEBCASTING OR ANY OTHER FORM OF TRANSMISSION RECEIVED FROM ANY LINKED SITE. DOWNRIGHT TILE AND RENOVATIONS IS PROVIDING THESE LINKS TO YOU ONLY AS A CONVENIENCE, AND THE INCLUSION OF ANY LINK DOES NOT IMPLY ENDORSEMENT BY DOWNRIGHT TILE AND RENOVATIONS OF THE SITE.

Downright Tile and Renovations is a distributor (and not a publisher) of content supplied by third parties and Users. Accordingly, Downright Tile and Renovations has no more editorial control over such content than does a public library, bookstore, or newsstand. Any opinions, advice, statements, services, offers, or other information or content expressed or made available by third parties, including information providers, Users or any other user of downrighttile.com, are those of the respective author(s) or distributor(s) and not of Downright Tile and Renovations. Neither Downright Tile and Renovations nor any third-party provider of information guarantees the accuracy, completeness, or usefulness of any content, nor its merchantability or fitness for any particular purpose.

In many instances, the content available through downrighttile.com represents the opinions and judgments of the respective information provider, User, or other user not under contract with Downright Tile and Renovations. Downright Tile and Renovations neither endorses nor is responsible for the accuracy or reliability of any opinion, advice or statement made on downrighttile.com by anyone other than authorized Downright Tile and Renovations employee spokespersons while acting in their official capacities. Under no circumstances will Downright Tile and Renovations be liable for any loss or damage caused by a User's reliance on information obtained through downrighttile.com. It is the responsibility of User to evaluate the accuracy, completeness or usefulness of any information, opinion, advice or other content available through Downright Tile and Renovations. Please seek the advice of professionals, as appropriate, regarding the evaluation of any specific information, opinion, advice or other content.

UNSOLICITED IDEA SUBMISSION POLICY

DOWNRIGHT TILE AND RENOVATIONS OR ANY OF ITS EMPLOYEES DO NOT ACCEPT OR CONSIDER UNSOLICITED IDEAS, INCLUDING IDEAS FOR NEW ADVERTISING CAMPAIGNS, NEW PROMOTIONS, NEW PRODUCTS OR TECHNOLOGIES, PROCESSES, MATERIALS, MARKETING PLANS OR NEW PRODUCT NAMES. PLEASE DO NOT SEND ANY ORIGINAL CREATIVE ARTWORK, SAMPLES, DEMOS, OR OTHER WORKS. THE SOLE PURPOSE OF THIS POLICY IS TO AVOID POTENTIAL MISUNDERSTANDINGS OR DISPUTES WHEN DOWNRIGHT TILE AND RENOVATIONS' PRODUCTS OR MARKETING STRATEGIES MIGHT SEEM SIMILAR TO IDEAS SUBMITTED TO DOWNRIGHT TILE AND RENOVATIONS. SO, PLEASE DO NOT SEND YOUR UNSOLICITED IDEAS TO DOWNRIGHT TILE AND RENOVATIONS OR ANYONE AT DOWNRIGHT TILE AND RENOVATIONS. IF, DESPITE OUR REQUEST THAT YOU NOT SEND US YOUR IDEAS AND MATERIALS, YOU STILL SEND THEM, PLEASE UNDERSTAND THAT DOWNRIGHT TILE AND RENOVATIONS MAKES NO ASSURANCES THAT YOUR IDEAS AND MATERIALS WILL BE TREATED AS CONFIDENTIAL OR PROPRIETARY.

MONITORING

Downright Tile and Renovations shall have the right, but not the obligation, to monitor the content of downrighttile.com, including chat rooms and forums, to determine compliance with this Agreement and any operating rules established by Downright Tile and Renovations and to satisfy any law, regulation or authorized government request. Downright Tile and Renovations shall have the right in its sole discretion to edit, refuse to post or remove any material submitted to or posted on downrighttile.com. Without limiting the foregoing, Downright Tile and Renovations shall have the right to remove any material that Downright Tile and Renovations, in its sole discretion, finds to be in violation of the provisions hereof or otherwise objectionable.

INDEMNIFICATION

User agrees to defend, indemnify and hold harmless Downright Tile and Renovations, its affiliates and their respective directors, officers, employees and agents from and against all claims and expenses, including attorneys' fees, arising out of the use of Downright Tile and Renovations by User.

MISCELLANEOUS

This Agreement and any operating rules for downrighttile.com established by Downright Tile and Renovations constitute the entire agreement of the parties with respect to the subject matter hereof, and supersede all previous written or oral agreements between the parties with respect to such subject matter. This Agreement shall be construed in accordance with the laws of the Delaware, United States, without regard to its conflict of laws rules. No waiver by either party of any breach or default hereunder shall be deemed to be a waiver of any preceding or subsequent breach or default. The section headings used herein are for convenience only and shall not be given any legal import.

COPYRIGHT NOTICE

Downright Tile and Renovations its logos are trademarks of Downright Tile and Renovations, All rights reserved. All other trademarks appearing on Downright Tile and Renovations are the property of their respective owners.

TRADEMARKS

The names of actual companies and products mentioned herein may be the trademarks of their respective owners. The example companies, organizations, products, domain names, email addresses, logos, people and events depicted herein are fictitious. No association with any real company, organization, product, domain name, email address, logo, person, or event is intended or should be inferred.

Any rights not expressly granted herein are reserved.

client Reviews

out of 26 reviews

Ann Butler

Cody was very professional, he was very good at advising us what would work well together. He showed up when he said he would , and never left a mess. We were under a time crunch , and Cody came through. The bathroom turned out beautiful. We are very happy with the end result.
We really appreciate all the hard work Cody and Trenton put into this job.

Stillwell, KS.

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Charlton Latta

Great service, a true professional. Shower looks amazing. DownRight Tile is the best, please give them a shot you won't be disappointed!

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David Von Drehle

Downright Tile did two bathroom remodels for us and we were very happy with both. One of them required extensive demolition and substantial changes to the plumbing. Cody was careful, clean, and great with communication. His tile work is absolutely first rate.

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James Pate

Downright Tile are true craftsmen. They take genuine pride in their work and make sure the customer is happy throughout the entire process. Some specifics from my experience:
-exceptional client communication
-upfront/honest pricing
-very prompt
-kept work area clean and free of debris
-extraordinary finished product!!!
I couldn’t be happier with my experience. Would hire again without question.

Weatherby Lake, MO.

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Mardi Mahaffy

Not only did DownRight Tile do an excellent job, but Cody and his team went above and beyond to complete the job within a tight time frame.

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Nicole Galemore

Our experience with DownRight Tile was exceptional. We hired DownRight to install glass subway tile for our kitchen backsplash and coffee nook. They were extremely helpful throughout the entire process. From the get-go, they answered my millions of questions quickly and thoroughly. They were on-time throughout the project. I would say our project was a bit more complicated due to using glass tile and having a 70+ year old home with warped walls that weren't square. They exceeded our expectations and now we are using them for our bath remodel!

Shawnee, KS.

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Patricia Landwehr

My husband and I contracted with Downright Tile and Renovations to tile our basement laundry room and bath. Our house is 100 years old and the basement floor is not flat in places. They were able to level it out before installing the tile. The walls are not perfectly square, so we had lots of discussion about the best way to lay the tile to minimize the issue. They were very professional, arrived when they said they would, cleaned up the area daily and did a great job installing the tile. My husband is an engineer and very picky and was very pleased with the work. We highly recommend them. They are true craftsmen.

Brookside, MO

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Donald White

Downright Tile and Renovations repaired a faulty installation of a tiled shower floor. The previous contractor did not know what he was doing and the floor leaked badly. Downright Tile was great to work with on the project and now the shower works great. They were responsive, on time and within reason on cost. They finished the job ahead of schedule.

Independence, MO

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Dan Welter

Downright Tile and Renovations were wonderful. They are true craftsmen. Easy to work with and the results are just what I wanted. I think their pricing is too low, but don't let them know till I call them again. Thanks.

Overland Park, KS

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Shanna Smith

We are so happy we found Downright Tile. They were able to give us a custom look using the products we preferred, including modern design elements like a linear drain. They were friendly, respectful, and communicative, and do everything they can to pass cost savings on to you. Their attention to detail is fantastic. We recommend them to everyone we can, and we plan to have them back for a project in the future!

Overland Park, KS

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Jon Sestak

I cannot speak highly enough about my tile experience with Downright Tile and Renovations. First of all I want to say that the attention to detail is fantastic. Our job took a little longer, but the overall product looked amazing once finished. Typically, I would expect a job to be rushed in our circumstances, but the attention to detail did not diminish as the project went longer than expected. Would give these guys six stars if possible.

Overland Park, KS

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Kiven Moise

Downright Tile and Renovations are very professional. They did an excellent job tiling my shower walls. If your up against the fence about a tile job give them a try you won't be disappointed.

Independence, MO

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Alexzis Thomson

Thank you, Downright Tile and Renovations, for the awesome tile work! You helped convert our nightmare shower into a working shower! We initially hired a family friend to tile our master shower and shower floor. Long story short, the shower floor was not set properly and did not drain the water. :( I found Downright Tile and saw they had a knack for tile (especially showers), and knew they were the right company for the job. They knew exactly what to fix and how to fix it PROPERLY. They came in and did the job fast and effective! I can't wait to use the shower and not have to use a squeegee every time I get out. Thank you again!!! I highly recommend!

Blue Springs, MO

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Brian Joy Wilhide

We hired Downright Tile to install new tile in our fireplace. Our old tile was pretty dull... we replaced it with Jinshan Coffee tile. They advised us as to the condition of the new tiles (some chipped, some cracked, etc.) and we were able to request a new batch before we start our bathroom tiling project. They were able to select some very nice tiles for the fireplace and it is quite beautiful now. As soon as we have our ducks in a row with the new tile, we will be happy to bring Downright Tile back to replace our bathroom tile.

Lenexa, KS

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Angie's List Customer Review

We hired Downright Tile and Renovations to re-tile two fireplaces and our master bath floor. We picked our floor tile and when it arrived, found a lot of surprises. It was the last tile of it's kind from the quarry and there was a lot of variety. Downright Tile came up with a unique design which made great use of the variety and the final product is truly beautiful. They also re-tiled our family room fireplace with the same tiles. They suggested stacked stone tiles for our bedroom fireplace. Both fireplaces were transformed from boring to beautiful. Downright Tile took on our project where others might not have. It required a lot of extra cutting of tiles. They enjoyed the challenge and we are very happy with the outcome. We would confidently hire them again for any future tile work.

Kansas City, MO

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Daniel J Lopez

I am very happy with my experience with Downright Tile and Renovations. They had great communication, explained everything well, were punctual, and kept the job site clean. The finished product is exactly what we were hoping for and the price was good. I would definitely recommend them for any tile jobs you have in the future.

Overland Park, KS

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Will Woodford

Downright Tile and Renovations were extremely helpful and fast. They solved problems created by other contractors so that I didn’t end up having to deal with it. Downright Tile are perfectionists from step 1, and will not leave you without an excellent result.

Shawnee, KS

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Imene McCoy

Prompt, professional and clean! I had the best experience- Downright Tile and Renovations were fast, efficient and made the whole process super easy!! I highly recommend them!

Kansas City, MO

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Madison Grace

Very nice work & very friendly guys

Kansas City, MO

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Angie's List Customer Review

Downright Tile and Renovations were excellent to work with. They clearly understand their craft. They were professional, clean, and conscientious. I'll hire them again when I need more tile work done and refer them to others.

Kansas City, MO

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Beverly Bellinger

The project went beautifully. There were several areas around the tub and where the tub meets the floor that needed to be re-caulked; Downright Tile noted wherever new caulk was necessary within the shower/tub area and took care of it all. The amazing difference is in the floor. White tile with white grout can become discolored and hard to clean after a decade. Now it looks as good as when first installed, plus they offered care tips to maintain it. They also very graciously looked at a couple of loose kitchen backsplash tiles and provided advice on those. They're meticulous, professional and probably something of perfectionists—color matching was of critical importance to them. Our minor restoration project was clearly unworthy of their talents. Their charge was exactly as estimated ($300 plus materials). Imagine what a wonderful job they'd do on a start-from-scratch tile installation! If I had another tile project, Downright Tile is the only supplier I'd call.

Kansas City, MO

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Angie's List Customer Review

We were very satisfied with Downright Tile and Renovations' services. They were very responsive via text and were able to schedule us quickly. We had a very positive experience working with Downright Tile and love our new tile. We highly recommend them and would use them again if we eventually need tile work again.

Kansas City, MO

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David Duffield

As a very competent DIYer, it has always been difficult for me to relinquish control and hire someone else to do work on my home. My past experiences with hiring contractors has always left me disappointed in the quality of workmanship and/or the professionalism of the contractor. I can honestly say that, for the first time, Downright Tile and Renovations have exceeded my expectations. The crew were professional, timely, and the level of craftmanship was exceptional. Downright Tile took the time to plan the layout of the tile so there were professional results. I couldn't be happier and will definitely use them again on other projects. Thanks Downright Tile for all of your efforts!

Overland Park, KS

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Dan Lopez

Our house sold opening weekend. I’m sure the bathroom was a key contributor. We’re in a brand new house now so we’re set but I will definitely pass along your info to anybody who is looking. You did great work.

Overland Park, KS

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James Densmore

We recently remodeled our basement bathroom. We had multiple bids and they were all about the same. We chose to go with Downright Tile and Renovations as they warrantied their work more than the competitors. We picked out the tile and materials and then Downright Tile installed. They were on time and finished the project as expected. They explained various things when asked. We would use Downright Tile for a future project.

Mission Hills, KS

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Anna Challacombe

We hired Downright Tile to re-tile our guest bathroom and they did a phenomenal job. We've never hired anyone with more integrity or attention to detail. They always showed up when they said they would, communicated expectations, did a really exceptional job on the tile itself, and went above and beyond to make sure we were happy with the finished project and that it met their exacting standards. I would highly recommend Downright Tile to anyone looking to have tile work done.

Merriam, KS

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